U.S. Shipping
General Shipping Information
- Order Processing Time: Most ground orders ship within 1-5 business days. Express orders placed by 4 p.m. EST will ship out the same business day. Please allow normal carrier delivery time. Standard order processing time applies to in stock, non-embroidered items, and excludes weekends and holidays.
- Changing or Cancelling Orders: To ensure the fastest delivery possible, your order is processed immediately. Before placing your order please be sure you have selected the correct item, color and size, as modifications or cancellations are generally not possible.
- Embroidery Items: Please allow approximately 2 to 3 Days for embroidery orders.
- Back Order Items: If you have selected an item with a backorder date, it will be shipped separately best way ground as soon as it arrives in our facility.
- Shipping and Handling Charges: Are determined by the merchandise dollar amount, excluding gift cards and embroidery.
- P.O. Box or APO/FPO Address: Will be shipped via the United States Postal Service and are not eligible for Express delivery or fast ground.
- U.S. Territories: Will be shipped via the United States Postal Service and are not qualified for Express delivery. U.S. Territories include: American Samoa, Guam, Northern Mariana Islands, Puerto Rico, U.S. Minor Outlying Islands, U.S. Virgin Islands and U.S. Armed Forces – Americas, Europe and Pacific. Please note packages shipped to US territories are shipped via USPS Ground Advantage. Some territories are reporting longer than normal delivery times.
- Business Day: Monday thru Friday, excluding weekends and holidays.
- Free Shipping Offer: Only valid on U.S. economy ground shipping. Order subtotal excludes gift cards and taxes.